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Privacy Policy

How we collect, use, and protect your personal information

Introduction

US Cruise Vacation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our cruise search form
  • Contact us for customer support
  • Subscribe to our newsletter
  • Create an account or profile
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email, phone number)
  • Travel preferences and requirements
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Device identifiers

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your cruise bookings and requests
  • Send you relevant travel offers and promotions
  • Improve our website and services
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, including:

  • Cruise lines and travel providers
  • Payment processors
  • Email service providers
  • Analytics and marketing services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data transmission protocols

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@uscruisevacations.com

Last updated: January 2025

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